Media monitoring tools help PR, marketing, and communications professionals save time by streamlining workflows. Their customisable dashboards and reports also facilitate analysis of campaign performance to demonstrate return on investment (ROI).
Awario monitors major social platforms, forums (including Reddit), blogs, news sites and the Web in general for mentions of your keywords. With its Boolean search technology it delivers fresh results rather than lots of irrelevant data.
1. Real-time Alerts
Real-time alerts provide media managers and executives with an effective tool for monitoring campaigns and online media. By monitoring keywords, phrases, sources, social media posts/hashtags they can get a sense of how audiences are reacting with them.
Google Alerts offers a free mention tracking solution; however, its functions are quite basic compared to paid tools which typically boast more comprehensive databases and useful reporting options.
Dataminr Pulse sent real-time alerts to loss prevention customers to monitor ATM skimming devices used in their stores, helping them quickly take appropriate actions and safeguard employees, saving both time and effort in doing so. Furthermore, the tool offers other features such as image recognition technology and crisis management tools.
2. Custom Alerts
Real-time alerts help you respond instantly to news and events, helping protect your reputation and stay ahead of competitors. There are various tools available to you for monitoring campaigns and online media.
Google Analytics is one of these tools. It lets you set custom alerts for specific clients, products or keywords and includes a dashboard to track performance over time.
PRWeb offers a range of services that can assist in monitoring broadcast, online and social media platforms, press releases distribution and media database management as well as sentiment analysis – its subscription-based pricing starts from $350/mo. Alternatively, for an all-encompassing solution Agility PR Solutions provides tailor-made monitoring solutions tailored to every aspect of monitoring services with flexible plans tailored specifically for their clients’ needs.
3. Data Insights
Data insights are the results of your efforts in analyzing and making sense of data, providing more informed and strategic business decisions. They can save both time and money while increasing profitability while better serving audiences.
Media monitoring tools allow you to keep a constant eye on the campaigns and online media of your competitors in real-time, saving both time and money by collecting mentions from multiple social media platforms, blogs, forums, reviews sites and news media sources.
Data analysis can be challenging, yet essential for expanding your business. To be effective at this process, the key lies in selecting the appropriate tools and developing an approach that allows for easier actionable insights from your data – this helps inform decisions more intelligently while opening doors to new opportunities in your industry.
4. Track Your Competitors
Even if your company provides niche products, its competitors will still seek market share. Competitor monitoring helps keep tabs on them online and monitor what they’re up to.
You can see which topics are performing well and use that data to inform your own content strategy.
Keep a close eye on any public missteps your competitors take; this will allow you to avoid similar problems and gain insight into crisis management strategies for yourself. Competitive tracking is essential for any business; without it it would be very hard to keep up with developments; using tools such as Influencer Trackers or SimilarWeb makes the job much simpler.
5. Real-time Response
The tools here come with many options; whether that means free tools offering basic functions or paid options providing additional insight, data analytics and insight.
Media monitoring software should provide you with the ability to track conversations across all channels and sources – this will allow you to avert an emergency situation where negative reviews become virally spread.
An effective tool can save both time and money. For instance, Sprout Social offers an intuitive platform for social media management that tracks key performance indicators as well as brand mentions.
Critical Mention is another premium monitoring solution available, covering social media channels as well as broadcast and online news sources. With custom alerts and data insights for supporting campaigns. Pricing starts from around EUR 42.50/mo.
6. Boost Your Reputation
Media monitoring tools provide invaluable insight into how your brand is perceived outside your headquarters, essential when trying to adjust or protect your reputation.
Meltwater provides fast responses to online customer complaints within an hour – as an example.
Media monitoring tools are also invaluable for analyzing your performance, which allows you to determine whether or not your current strategy is working, identify opportunities for new campaigns and partnerships, discover major competitors and industry trends, as well as remain informed of trends that could help grow your business and keep ahead of competitors.
7. Analyze Your Performance
Media monitoring software makes the task of monitoring online mentions of your brand simpler while offering greater insight into engagement metrics and content performance.
Iconosquare is a widely used tool, offering both free and paid versions that help monitor social channels, news articles, blogs, forums and TikTok. Boolean searches allow for optimized monitoring efforts.
Another excellent option is Sprout, an intuitive tool that enables you to monitor social platforms and news sites all from one convenient dashboard. Sprout makes understanding monitoring results simple while providing excellent customer support services. Alternatively, Dataminr offers premium risk detection, although its price prohibits smaller businesses from purchasing this premium tool.
8. Streamline Your Marketing
One of the greatest challenges faced by PR teams is selecting an appropriate media monitoring tool for their needs. Such software can assist them in streamlining marketing by automating reporting against key success metrics and providing data-driven insights.
Digital media monitoring has transformed traditional methods such as scanning newspaper ads and clipping press clippings by offering tools like social media tracking and sentiment analysis, allowing brands to respond faster to negative mentions and avoid PR disasters.
With consumers engaging with brands globally and 24-hour news cycles, fast response is absolutely necessary. A crisis can rapidly spread around the globe within one hour; 54% of marketers and PR professionals feel their response times fall short of mitigating damage effectively; monitoring media is invaluable for providing early warning of an impending crisis and diffusing it swiftly before it escalates further.
9. Automate Your Marketing
Demonstrating the value of media campaigns can be challenging, but these tools can make the task simpler. They provide data insights such as mention counts over time and sentiment analysis as well as maps showing where coverage occurred.
Success in this industry depends upon keeping up with current trends, and these tools can do exactly that. They also offer feedback on the effectiveness of marketing campaigns as well as help monitor competitors.
Media monitoring can be time consuming and inefficient; using these tools will make the task much more efficient and effective. Whether you are an established media manager or simply keeping up with competitors, these tools make the task simpler and quicker – try NapoleonCat for free for 14 days with no credit card required here! Want more? Sign up to our mailing list; we’ll keep sending updates and tips every week!
10. AI
Businesses as they expand and evolve must remain aware of market changes. To do this, they require both human and technological input – which makes media monitoring tools so invaluable.
Sprout Social is an online tool designed to monitor brand mentions in real time and respond promptly. You can monitor multiple channels at once with its multichannel monitoring functionality and its comprehensive dashboard for PR and social media management.
Meltwater Media Monitoring Tool offers a complete rundown of conversations about your brand or business, while its media intelligence features allow you to connect with journalists through keywords. Furthermore, Anewstip allows users to store contact details for over one million journalists, editors and bloggers–making this an indispensable resource for PRs and marketers looking for personalized outreach messages.
